OutBound Shipping SYSTEMS SOLUTION PROVES THAT MEETING
COMPLIANCE ISSUES DOESN'T MEAN SACRIFICING CUSTOMER'S SHIPPING
EFFICIENCY
THE CHALLENGE
For any manufacturer with multiple shipping locations across
the United States, meeting shipping compliance issues is
a constant struggle. This was no different for an OutBound
Shipping Systems customer specializing in plastic decoratives
for a variety of seasonal uses.
Adhering to compliancy with its retail customers - while
maintaining productivity standards and database integrity
- is a must. When their current automated shipping system
was faltering on all fronts in the fall of 2003, OutBound
was called to analyze their needs.
OutBound provided a shipping system that would maintain
label consistency and handle the shipping operation quickly,
while not compromising the quality of the database in the
process (a common occurrence.) The customer required more
than merely a software manufacturer's off-the-shelf product;
they required an experienced automated shipping consultant.
THE SOLUTION
Following a two-phase requirement analysis, OutBound responded
with a solution that was installed in less than nine months.
With the new OutBound system, label production was increased
with great accuracy. The process has been reduced from hours
to minutes, with the OutBound system automatically determining
the number of shipped units, shipping weight and label.
Meanwhile, by achieving maximum data integrity, substantial
compliance fines have been virtually eliminated. If there
is ever a problem, direct contact to OutBound Technical
Support is available.
In addition to saving on compliance fines, productivity
has increased substantially and its relationships with the
carriers and its customers have improved.
THE BOTTOM LINE
Thanks to the OutBound Shipping system, monthly savings
in compliance fines has averaged $10,000 per month, paying
for the system within a few months.
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